top of page
SMS Policies

The following terms and conditions apply to your use of the applicable text messaging services offered by this medical facility on behalf of itself and its affiliates (“Creating A New Norm”). Creating a New Norm may update these terms at any time, without prior notice to you. Any updates to these terms will be effective as of the date listed on this page.

 

Mobile Texts

The following terms and conditions (“Creating a New Norm Mobile Terms”) apply to your use of Creating a New Norm mobile text messaging services (“Creating a New Norm Mobile Texts”) listed below:

 

Mobile Text Messaging (“Mobile Texts”)

  • By Opting-In (defined below), you agree to be bound by these Mobile Terms. Mobile Texts allow patients to receive informational text messages to their mobile phone from Creating a New Norm relating to appointments, follow-up messages, billing, and other healthcare services. Message frequency varies. Message and data rates may be charged by mobile service providers.

  • How to Opt-In: You may opt-in to Mobile Texts by signing up on your patient registration consent form (“Opting-In”).  By Opting-In, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive Mobile Texts is not required as a condition of purchasing any goods or receiving any services. By Opting-In, you are confirming that you are over the age of eighteen (18) and that you are providing us with a valid mobile number.

  • How to Opt-Out: Stop Information: To stop receiving Mobile Texts from the program(s) listed below, text “STOP” in response to any text message received from Creating a New Norm or contact Creating a New Norm at the number listed on our website.

  • Help Information: If you are experiencing any issues, you can reply with the keyword HELP. For additional information or general assistance, please contact Creating a New Norm at the number listed on our website.

  • Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

  • Standard Messaging Disclosures:

    • Message and data rates may apply.

    • You can opt out at any time by texting "STOP."

    • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

    • Message frequency may vary

 

Privacy

At Creating a New Norm, we take your privacy seriously. Any information we collect through Mobile Text (such as phone number) will be handled in accordance with our Privacy Policy. SMS consent is not shared with third parties or affiliates for marketing purposes.

 

Disclaimer

Creating a New Norm does not guarantee the accuracy or successful delivery of text messages, and any health-related information provided is not meant to replace professional medical advice. By participating in Mobile Text, you acknowledge and agree that Creating a New Norm will not be liable for failed, delayed, or misdirected delivery of any information sent through Mobile Text, any errors in such information, and/or any action you may (or may not take) based on reliance on the information and/or Mobile Text. Messaging frequency may vary. Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

bottom of page